I Love My Clients, Part 8

heart-in-bookI say this all the time, but it’s true: we have really great clients at Dragonfly.
What makes them great? A bunch of reasons.
They understand what we do. They appreciate it. They know how much time, effort, talent, and concentration our work requires — whether its copywriting, tech editing, or medical editing. And perhaps best of all, when we do an exceptional job, they take time out of their busy schedules to say “thank you.”
Here’s a note we received after one of our recent projects. Not what you normally think of coming from a corporate executive.

I just wanted to take a moment to thank you for your help editing and formatting [our] proposal.
I appreciated the effort that you made to coordinate the support that we requested and to meet the deadlines. Furthermore, I know that all of you worked hard over the weekend, which is never ideal or, honestly, desirable, but it made a big difference.
Moreover, I need to mention that Jody provided some last-minute help yesterday afternoon that had not been coordinated beforehand and that she nonetheless stepped up and offered without hesitation.
All of that work and effort improved our final product.

Thank you, dear client. We think that you’re the best, too!


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